Nursing Homes, Home Health & Hospice in ZIP 96720 (Hilo, HI)
ZIP code 96720 covers part of Hilo, HI. The current snapshot lists 42 listed care providers with a mailing address in this ZIP: 5 nursing homes, 1 home health agencies, 1 hospice, 1 custodial care facilities, 1 adult care homes, 1 adult day care centers, 27 home care agencies, 5 senior housing. The average CMS overall rating among rated providers here is 3.3 out of 5.
Browse: Hawaii · Hawaii County County · all care in Hilo
Side-by-side provider data
| Provider | Care type | Overall | Ownership | Certified beds | Penalties |
|---|---|---|---|---|---|
| 5-POINT UNITED ALLEGIANCE CORP. | Home Care Agency | Not rated | Not reported | — | 0 |
| ACE 1 LLC | Home Care Agency | Not rated | Not reported | — | 0 |
| ALPHA CARE HAWAII LLC | Home Care Agency | Not rated | Not reported | — | 0 |
| ALPHA CARE HAWAII LLC | Home Care Agency | Not rated | Not reported | — | 0 |
| AMERICARE HAWAII INCORPORATED | Home Care Agency | Not rated | Not reported | — | 0 |
| APEX INTERNATIONAL INVESTMENT GROUP, CORP. | Home Care Agency | Not rated | Not reported | — | 0 |
| BAYADA HOME CARE | Home Care Agency | Not rated | Not reported | — | 0 |
| BAYADA HOME HEALTH CARE | Home Health Agency | 3.0 | non-profit | — | 0 |
| CARERESOURCE HAWAII | Home Care Agency | Not rated | Not reported | — | 0 |
| COORDINATED SERVICES FOR THE ELDERLY | Home Care Agency | Not rated | Not reported | — | 0 |
| DBA HAWAI'I CARE CHOICES | Hospice | 4.0 | non-profit | — | 0 |
| DIVERSIFIED ISLAND INVESTMENT, LTD | Home Care Agency | Not rated | Not reported | — | 0 |
| DIVERSIFIED ISLAND INVESTMENT, LTD | Home Care Agency | Not rated | Not reported | — | 0 |
| DLMC, INC. | Home Care Agency | Not rated | Not reported | — | 0 |
| Haili Elderly Apartments | Senior Housing | Not rated | other | 35 | 0 |
| HALE ANUENUE RESTORATIVE CARE | Nursing Home | 4.0 | for-profit | 120 | 0 |
| Hale Ulu Hoi | Senior Housing | Not rated | other | 17 | 0 |
| Hale Ulu Hoi Ii | Senior Housing | Not rated | other | 18 | 0 |
| HAWAII BEHAVIORAL HEALTH | Home Care Agency | Not rated | Not reported | — | 0 |
| HAWAII HOME CARE INC | Home Care Agency | Not rated | Not reported | — | 0 |
| HAWAII HOME CARE INC | Home Care Agency | Not rated | Not reported | — | 0 |
| HAWAII ISLAND ADULT CARE, INC. | Adult Day Care Center | Not rated | Not reported | — | 0 |
| HELPING ANGELS OF HAWAI | Custodial Care Facility | Not rated | Not reported | — | 0 |
| HILO BENIOFF MEDICAL CENTER | Nursing Home | 4.0 | government | 52 | 0 |
| HOMECARE SERVICES HI LLC | Home Care Agency | Not rated | Not reported | — | 0 |
Care types in ZIP 96720
Comparing providers in ZIP 96720
Start by comparing CMS Five-Star ratings, which summarize health inspections, staffing, and quality measures. A high overall rating is a useful signal, but read the underlying inspection findings and staffing figures too - they show what is behind the score.
If you are choosing for yourself or a family member in ZIP 96720, Hilo, HI, visit in person when possible, ask about current availability, and confirm participation in Medicare and Medicaid. Ask how the provider handles care planning, family communication, and after-hours concerns.
CMS snapshot for ZIP 96720
The current snapshot records 42 care providers in ZIP 96720; 7 (17%) publish an overall rating. Ownership on record breaks down as 5 other, 3 for-profit, 2 government, 2 non-profit. The highest published overall rating in this ZIP is 4.0 out of 5 at DBA HAWAI'I CARE CHOICES (non-profit). Across rated providers the scores range from 1.0 to 4.0 out of 5. 789 certified beds are reported across 10 of these providers. Nurse staffing among reporting providers averages 4.22 hours per resident-day. Reported registered-nurse turnover averages 35.8%. 3 providers have at least one federal penalty on record, totaling $42,464 in fines.
| Providers on record | 42 |
|---|---|
| With a published overall rating | 7 of 42 (17%) |
| Average overall rating | 3.3 / 5 |
| Highest-rated provider | DBA HAWAI'I CARE CHOICES (4.0 / 5) |
| Ownership mix | 5 other, 3 for-profit, 2 government, 2 non-profit |
| Certified beds (total) | 789 |
| Providers with a federal penalty | 3 |
All providers in ZIP 96720
Showing 40 of 42 providers in this ZIP. Refine by care type above for the full list.
Frequently asked questions
Which care provider in ZIP 96720 has the highest CMS rating?
How many care providers are in ZIP 96720?
How many providers in ZIP 96720 have a published rating?
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Where does this information come from?
About the data
All figures on this page come from public federal datasets including CMS Care Compare, the CMS NPI registry (NPPES), and HUD (processing date 2026-10-06). See the methodology page for normalization details. This page is informational only and is not medical advice.
Important disclosures
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