Contact Us
Contact FacilityDirectory.org about data corrections, accessibility, press, or partnerships. Find out what we can and cannot help with before you write.
We welcome corrections, questions, and feedback. Because we are a small team, we may not reply to every message, but we read what we receive.
How to reach us
- Corrections and data questions: include the page URL, the specific value you believe is wrong, and the source that supports the correction.
- Accessibility: tell us the page and the barrier you encountered so we can fix it.
- Press and research: describe your outlet or project and your deadline.
- Partnerships and advertising: note that advertising and affiliate relationships never change provider data.
Please use the contact form on this page to send a message. Do not send sensitive medical, legal, or financial information, and do not use this channel for emergencies.
What we cannot do
- We cannot give medical, legal, or financial advice.
- We cannot recommend or place a specific provider.
- We cannot intervene in a dispute with a facility; see the complaint guide and your state long-term care ombudsman.
- We cannot change CMS data; only CMS can correct its source datasets.
Emergencies
If someone is in immediate danger, call 911. For a mental health crisis, call or text 988 in the United States.
Before you write
Check our methodology and data sources pages, which explain where the numbers come from and where to verify them.
FacilityDirectory.org is an independent informational directory. Not affiliated with, endorsed by, or operated by CMS or any government agency. Informational only, not medical advice.
Important disclosures
Informational only, not medical advice. This directory publishes public data and general information. It does not provide medical advice, diagnosis, or treatment recommendations, and it is not a substitute for consulting a qualified health care professional or Medicare.
Not affiliated. FacilityDirectory.org is an independent, privately operated directory. It is not affiliated with, endorsed by, or operated by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. CMS has not reviewed or endorsed this site.
Verify before you act. Facility information is derived from public federal datasets and may lag or contain errors. Always confirm current ratings, services, availability, and coverage directly with the provider and at Medicare.gov.
Some outbound links may be partner or affiliate links - we may earn a commission at no cost to you. This never affects the data we publish.