Nursing Homes, Home Health & Hospice in ZIP 23509 (Norfolk, VA)
ZIP 23509 in Norfolk, VA has 6 listed providers on record (1 nursing homes, 2 assisted living facilities, 2 home care agencies, 1 senior housing). Compare listings below. The average CMS overall rating among rated providers here is 2.0 out of 5.
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Data profile for ZIP 23509
The current data snapshot profiles the 6 providers with a mailing address in ZIP 23509: 1 (17%) carries a published CMS overall star rating. Ownership on record breaks down as 1 for-profit, 1 other. The highest published overall rating in this ZIP is 2.0 out of 5 at NORVIEW HEIGHTS REHABILITATION AND NURSING (for-profit). 251 certified beds are reported across 2 of these providers. Nurse staffing among reporting providers averages 3.24 hours per resident-day. Reported registered-nurse turnover averages 62.5%.
| Providers on record | 6 |
|---|---|
| With a published overall rating | 1 of 6 (17%) |
| Average overall rating | 2.0 / 5 |
| Highest-rated provider | NORVIEW HEIGHTS REHABILITATION AND NURSING (2.0 / 5) |
| Ownership mix | 1 for-profit, 1 other |
| Certified beds (total) | 251 |
| Providers with a federal penalty | 0 |
Listed providers in ZIP 23509
CMS measures by provider
| Provider | Care type | Overall | Ownership | Certified beds | Penalties |
|---|---|---|---|---|---|
| ENVOY OF NORFOLK, LLC | Assisted Living Facility | Not rated | Not reported | — | 0 |
| Lakewood Plaza | Senior Housing | Not rated | other | 191 | 0 |
| NORVIEW HEIGHTS REHABILITATION AND NURSING | Nursing Home | 2.0 | for-profit | 60 | 0 |
| SETTLES HOME CARE AGENCY LLC | Home Care Agency | Not rated | Not reported | — | 0 |
| SOULFUL & TIDY LLC | Home Care Agency | Not rated | Not reported | — | 0 |
| THORNTON HALL, INC. | Assisted Living Facility | Not rated | Not reported | — | 0 |
Care types in ZIP 23509
| Care type | Providers | Directory |
|---|---|---|
| Nursing Homes | 1 | View ZIP directory |
| Assisted Living Facilities | 2 | View ZIP directory |
| Home Care Agencies | 2 | View ZIP directory |
| Senior Housing | 1 | View ZIP directory |
What to weigh in ZIP 23509
Start by comparing CMS Five-Star ratings, which summarize health inspections, staffing, and quality measures. A high overall rating is a useful signal, but read the underlying inspection findings and staffing figures too - they show what is behind the score.
Visit candidates in ZIP 23509, Norfolk, VA when possible, ask how care plans are set and reviewed, and confirm costs, coverage, and availability in writing. Staffing consistency and clear family communication matter as much as any published score.
Frequently asked questions
What types of care are available in ZIP 23509?
What is the average CMS rating in ZIP 23509?
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Data sources
Source: public federal datasets including CMS Care Compare, the CMS NPI registry (NPPES), and HUD (processing date 2026-10-05). See the methodology page for normalization details. This page is informational only and is not medical advice.
Important disclosures
Informational only, not medical advice. This directory publishes public data and general information. It does not provide medical advice, diagnosis, or treatment recommendations, and it is not a substitute for consulting a qualified health care professional or Medicare.
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